Privacy Policy

Effective Date: 01 June 2025

Welcome to Hellovedics (“Company”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit https://www.hellovedics.com, or use any related media, mobile site, or application (collectively referred to as the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

 

 

1. Company Details

Business Name: Hellovedic
Registered Address: Vihara Lifecare Pvt. Ltd., Ground Floor, VP 19 86/A, Varnalaya  Building, Varambatta, Wayanad
 Email: support@hellovedics.com
 Phone: +91 751-0211842
 Website: https://www.hellovedics.com

 

 

2. Information We Collect

We may collect both personal and non-personal information:

Personal Information (voluntarily provided):

  • Name

  • Email address

  • Phone number

  • Any other details you share with us via forms, emails, or chats

Automatically Collected Information:

  • IP address

  • Browser type and version

  • Pages viewed and time spent on the Site

  • Date and time of visit

  • Referring URLs

 

 

3. How We Use Your Information

We may use your information to:

  • Process inquiries and provide customer support

  • Send marketing and promotional messages (only if you opt-in)

  • Improve our website, services, and user experience

  • Protect against fraudulent or illegal activity

  • Comply with legal and regulatory requirements

 

 

4. Use of WhatsApp and Meta Services

We may communicate through WhatsApp Business API (a Meta Platform service).
 Information shared via WhatsApp may be processed according to Meta’s Privacy Policy.
 By contacting us through WhatsApp, you consent to such processing in line with this Privacy Policy and WhatsApp’s own policies.

Learn more: WhatsApp Privacy Policy

 

 

5. Sharing Your Information

We respect your privacy and do not sell or trade your personal data.
 We may share limited information only with:

  • Trusted third-party service providers (e.g., hosting, analytics, courier, or payment partners)

  • Law enforcement or authorities when required by law

All partners are bound by confidentiality agreements to protect your data.

 

 

6. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Recognize returning visitors

  • Analyze website traffic and performance

  • Personalize your experience

You can disable cookies in your browser settings at any time, though this may affect some website features.

 

 

7. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes described in this policy or as required by law.

 

 

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask for corrections or deletion of inaccurate information

  • Withdraw consent for data use

  • File a complaint with your local data protection authority

To exercise these rights, please contact us at support@hellovedics.com.

 

 

9. Children’s Privacy

We do not knowingly collect or solicit data from individuals under 13 years of age.
If you believe a child has provided us with personal information, please contact us so we can remove it promptly.

 

 

10. Updates to This Policy

We may update this Privacy Policy periodically.
 Any changes will be posted on this page with an updated “Effective Date.”
 We encourage you to review this policy regularly to stay informed about how we protect your data.

 

 

11. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please reach out to us:

Hellovedics
 Vihara Lifecare Pvt. Ltd.
 Ground Floor, VP 19 86/A, Varnalaya Building, Varambatta, Wayanad
 📧 Email: support@hellovedics.com
 📞 Phone: +91 751-0211842