terms & conditions
Terms and Conditions
Last Updated: October 2025
Welcome to Hellovedic! These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website www.hellovedics.com and the purchase of our products and services. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Company Information
This website is operated by Vihara Life Care Pvt Ltd, registered in India.
Email: support@hellovedics.com
Phone: +91 751-0211842
2. Eligibility
By using this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or guardian.
3. Use of Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not misuse our site by introducing viruses, attempting unauthorized access, or engaging in any activity that may damage or disrupt our services.
4. Product Information
We make every effort to display accurate product information, images, and prices. However, slight variations may occur due to lighting, device display differences, or ingredient updates.
Hellovedic reserves the right to modify, discontinue, or update products without prior notice.
5. Pricing and Payment
All prices listed on www.hellovedics.com are in INR (₹) unless stated otherwise.
We accept major payment methods, including credit/debit cards, UPI, and international payment gateways.
Prices and availability are subject to change without notice.
6. Shipping
We offer shipping across India and selected international destinations.
Shipping times vary based on location and will be communicated at checkout.
International customers are responsible for any customs duties or taxes applicable in their country.
7. Returns and Refunds
We offer a 7-day return and refund policy.
To be eligible for a return:
• The item must be unused, unopened, and in its original packaging.
• A request for return must be made within 7 days of delivery.
• Refunds will be processed after inspection of the returned product.
To initiate a return, please contact us at support@hellovedics.com with your order details.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, product designs, and videos, is the property of Vihara Life Care Pvt Ltd and is protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or use any content without prior written permission.
9. Limitation of Liability
Hellovedic will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.
We do not guarantee that our products will produce the same results for every individual, as outcomes may vary based on personal factors.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites.
11. Privacy Policy
Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the website indicates acceptance of the revised Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Kerala, India.
14. Contact Us
If you have any questions about these Terms, please contact us at:
📩 support@hellovedics.com
📞 +91 751-0211842